CUSTOMER SERVICE
323-262-8200
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. PST
Frequently Asked Questions
Please read our FAQ before sending us a message.
What Are the Shipping Charges?
Revitra Labs offers fast and reliable shipping throughout the United States.
We proudly provide free standard shipping on all orders over $50. For orders under $50, shipping costs are calculated at checkout based on your location and selected delivery method.
Our goal is to keep shipping affordable while ensuring every order is packaged securely and delivered efficiently.
Once your order has shipped, tracking information will be provided so you can follow your package every step of the way.
We currently accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We may also offer additional secure payment options such as Apple Pay, Google Pay, and cryptocurrency at checkout depending on availability.
All transactions are processed through encrypted, secure payment gateways to ensure your personal and payment information remains fully protected. If you have any questions regarding payment methods or billing, our support team is always happy to assist.
Most orders are processed and shipped within 1–2 business days. Once shipped, domestic delivery typically takes 2–5 business days depending on your location and selected shipping method.
You will receive a tracking number as soon as your order ships so you can monitor delivery progress in real time. We work hard to ensure fast, secure, and reliable shipping on every order. Please note that delivery times may vary slightly during holidays or high-volume periods.
Yes — your security and privacy are extremely important to us. Our online store uses advanced SSL encryption and secure payment processing technology to protect your personal and payment information at every step of the checkout process.
We do not sell or share your personal data with third parties, and all transactions are processed through trusted, industry-standard payment providers. Our website is continuously monitored and updated to help ensure a safe, secure, and reliable shopping experience for every customer.
After placing your order with Revitra Labs, you will receive an order confirmation email verifying that your purchase has been successfully submitted.
Our team will then begin processing your order, carefully preparing and packaging your items for shipment. Most orders are processed within 1–2 business days.
Once your order ships, you will receive a shipping confirmation email along with tracking information so you can monitor your delivery in real time.
We are committed to providing a smooth, professional, and reliable ordering experience from checkout to delivery. If you have any questions regarding your order status, our customer support team is always available to assist you.
Yes. After placing an order with Revitra Labs, you will receive an order confirmation and invoice via email for your records.
Your invoice will include important order details such as:
* Products ordered
* Order total
* Shipping information
* Payment confirmation
* Order number
If you need an additional copy of your invoice or require assistance with wholesale invoicing, our customer support team is happy to help.
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